CQC Workforce Wellbeing
Evidence Checklist
Know exactly what CQC inspectors look for — and what you need to show them. A practical checklist for GP Practice Managers, covering all four areas inspectors assess.
Wellbeing de la vie
CQC Workforce Wellbeing Evidence Checklist
The four areas CQC focuses on most
The checklist is structured around the four areas inspectors assess when they look at staff wellbeing. It tells you what needs to be in place — and gives you a clear picture of where your gaps are.
Governance
Named ownership, a fixed review cycle, action tracking, and upward reporting to partners or the board. The foundation CQC looks for before anything else.
Evidence & Records
Structured questionnaires, written records of results and actions, a closed feedback loop — and reports that are retrievable on the day of inspection.
Freedom to Speak Up
A named, trained FTSU Guardian known to all staff, documented examples of concerns handled, and a policy that's been shared — not just filed.
Inspection-Ready
Worked examples prepared and retrievable, evidence documents available, trend data accessible — and staff who can independently confirm your arrangements.
"CQC don't just want to see a wellbeing policy. They want to see that you've listened, acted, recorded what you did, and reviewed whether it worked. Most practices can't show all four." — Wellbeing de la vie
Why staff wellbeing is a CQC inspection topic
Under the CQC Single Assessment Framework, staff wellbeing sits across two key domains — Well-led and Safe. Inspectors look at it directly, not as an afterthought.
The Quality Statement: Workforce Wellbeing & Enablement sets out eight specific responsibilities every GP practice must meet and evidence. Good intentions are not enough — inspectors want to see proof.
"How do you know your staff are well?" — "Can you show me a concern raised and acted on?" — "How does your FTSU process work?"
A structured, repeatable process — named ownership, regular review, documented actions, and a visible feedback loop. Not an open-door policy.
Wellbeing is discussed informally but not documented. Feedback is collected but nobody is told what changed. No named owner. Activity is one-off, not cyclical.
How Wellbeing de la vie helps GP practices
A structured staff wellbeing platform designed specifically for GP practices — giving you the questionnaire, the reports, and the evidence trail, without adding to your admin burden.
Structured questionnaire
A validated wellbeing questionnaire your staff complete in minutes — quarterly or annually. Consistent, comparable, and CQC-ready.
CQC-aligned reports
Automatic quarterly and annual reports, structured around the CQC framework. Response rates, themes, actions taken, trend data.
Built-in evidence trail
Every cycle creates a date-stamped record — what was raised, what was done, how staff were informed. Inspection-ready by design.
FTSU & EDI coverage
Dedicated sections for Freedom to Speak Up and personalised support — the areas practices most commonly miss at inspection.
Staff wellbeing hub
A private, branded space for your staff — resources, helplines, and wellbeing content linked to your practice.
No extra admin
A governance system that runs quarterly — built for practices that need evidence, not another platform to manage daily.
Start with the checklist. Then see the platform.
Download the checklist now — free, no sign-up needed. If you find gaps, we can show you how Wellbeing de la vie closes them in a free 20-minute demo.
If CQC walked in tomorrow, could you show them your evidence?
Not a policy. Not good intentions. Actual records — response rates, themes, actions taken, dates. That's what inspectors want. That's what this gives you.
Monthly rolling plan · No long-term contract · Most practices are set up within a week