Staff Wellbeing Insights | National Primary Care Data
National Primary Care Survey

Staff Wellbeing Insights

Real data from thousands of NHS primary care staff, revealing what's working and where practices need support.

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Staff surveyed
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GP practices
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Financial years
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Staff comments analysed

What's working well

Areas where primary care staff report strong, positive experiences

⚔
91%
Equal opportunities for all
Staff from all backgrounds feel they have fair access to opportunities
⚙
93.5%
Confident with digital systems
Staff feel capable and supported using their practice technology
♥
79.1%
Feel safe and supported
A strong majority feel their workplace is physically safe and supportive

Where attention is needed

Key areas where staff experiences highlight room for improvement

59%

Financial wellbeing

Only 59% of staff feel content with their financial situation. 1 in 5 actively disagree — the single highest area of dissatisfaction.

Highest risk area
65.5%

Staffing levels

Only two-thirds feel there are appropriate staffing levels and skill mix. 14.6% disagree — a direct CQC “Safe” domain risk.

14.6% disagree
71.6%

Management support

Managers recognising good work (71.8%), listening to feedback (71.3%) and valuing ideas (70%) all sit below the 75% threshold.

11.6% disagree overall
70.9%

Mental health openness

Nearly 3 in 10 staff don't feel able to speak openly about mental health, or aren't aware of wellbeing resources at work.

10.6% disagree

“I would recommend my practice as a great place to work”

The headline engagement metric — tracked across three financial years

FY 2023/24
79.8%
would recommend
845 staff · 4.7% disagree
FY 2024/25
80.4%
would recommend
1,215 staff · 5.5% disagree
FY 2025/26
73.7%
would recommend
499 staff · −6.7pp year-on-year
Data collected via the National Primary Care Staff Wellbeing Questionnaire · FY 2023/24 – FY 2025/26