Governance, compliance and operational support GP practices can rely on
Dehlavi Ltd works alongside GP partners, practice managers and leadership teams to strengthen the structures that keep practices safe, well-run and inspection-ready. No jargon, no generic templates — just practical, experienced support built around how your practice actually operates.
Support that strengthens the practice, not just the paperwork
Engagements are shaped around what each practice needs — whether that's a focused review, a longer-term project, or retained advisory support.
CQC Readiness & Inspection Support
Structured preparation for practices that want to face inspection with confidence. This covers gap analysis, evidence organisation, leadership preparation, staff readiness sessions, mock questioning, action planning and targeted governance fixes.
Learn more →Operations & Practice Management
Hands-on support with the systems, workflows and structures that quietly shape how well a practice runs. This includes workflow review, team structure, administrative efficiency, meeting rhythm and process clarity.
Learn more →Policy & Governance Infrastructure
Bringing order to policy libraries, governance documentation and compliance frameworks. Clearer oversight, reliable version control, and policies that reflect how your practice actually works — not just documents sitting in a folder.
Learn more →Training for Managers, Leads & Teams
Practical training sessions built around the real challenges of general practice. Topics include CQC preparation, registered manager responsibilities, governance awareness, policy implementation and inspection confidence.
Learn more →Three steps. No unnecessary complexity.
Discovery conversation
A confidential, no-obligation call to understand your practice's current position, concerns and priorities. This helps establish whether and how consultancy support would be useful.
Scoping & proposal
A clear, written scope of work with defined objectives, timescales and costs. No ambiguity about what's included. You know exactly what you're getting before anything starts.
Delivery & handover
Practical, organised delivery — whether that's a review, a project or ongoing support. Everything is documented and designed to leave the practice stronger.
Built on real experience in general practice
- Deep, hands-on experience supporting GP practices across compliance, governance and operations
- Equally comfortable with strategic oversight and granular, practical delivery
- Strong understanding of what CQC inspectors look for in real-world practice settings
- Clear, calm approach that cuts through noise and focuses on what actually matters
- Professional, discreet support that works well for partners, managers and the wider team
What practices typically gain
Experienced, independent support you can trust
Shabana Dehlavi founded Dehlavi Ltd to provide GP practices with the kind of consultancy that's often hard to find — grounded in real operational experience, delivered with care, and focused on making a measurable difference rather than generating paperwork.
Her work spans CQC preparation, governance infrastructure, policy review, operational improvement and team training. She is particularly effective where a practice needs structure brought to complex or neglected areas, where leadership teams need a trusted external perspective, or where the gap between how things should work and how they actually work has become a source of risk.
Shabana works with partners, practice managers and PCN leads across England. Every engagement is shaped around the specific needs of the practice, not a one-size-fits-all framework.
Areas of expertise
Start with a conversation
If your practice is preparing for inspection, reviewing its governance, or simply needs experienced operational support — get in touch. The initial conversation is always free and confidential.